Ho'onani Kino Designs
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Shipping Policy
Ready-to-ship products are shipped within 1-3 business days.
All other orders are processed within 10-15 business days. Each item is custom made so please be patient. If you need your order by a certain time, please message us via email or Instagram. We will try our best to accommodate you the best we can.
Orders are not shipped or delivered on Sundays and holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. All items are shipped via United States Postal Services (USPS)
Shipment Confirmation & Order Tracking
Once your order is placed, you will receive a shipment confirmation email with your tracking number(s). The tracking will be active within 24 hours.
Customs, Duties & Taxes
Ho'onani Kino Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.)
Lost/Stolen/Damaged Packages
Ho'onani Kino Designs is not liable for any lost or stolen packages during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
RETURNS/EXCHANGE POLICY
Ho'onani Kino Designs does NOT accept any returns or refunds for any purchases made. ALL SALES ARE FINAL. However, each situation is different, please contact us to inquire about possible solutions.
REPAIRS
We do not re-adjust bangles to become a larger size. However, we can resize a bangle to a smaller size if the requirements meet. Inquiry MUST be made within 14 days of receiving your order.
Thank you for shopping with Ho'onani Kino Designs, we are eternally grateful for your support!
*** prices are subject to change.
***Please note: As these are natural materials, every shell and pearl may vary in size and color
How To Measure Your Bangle Size
To determine your bangle size you need to measure your hand, not your wrist.
If you are in between sizes, size down a quarter inch (.25)
If you do not have a tailors tape measure you can use a ruler and some kind of string.
**Please note: As these are natural materials, every shell and pearl may vary in size and color
Jewelry Care
With proper care, your beautiful pieces will last for years.
To clean: Use mild dish soap and water. Lather the soap and water in your hands and gently swipe through your piece (unless stated otherwise). Pat dry with a napkin or soft cloth and let it sit to fully dry. If your shells need a little extra care, you can use mineral oil to bring back the shine to your shells.
Avoid exposing your pieces to cleaning chemicals, pools, saunas, beaches, etc. Exposing your pieces to any of these could cause your jewelry to oxidize quickly. But we know that its not always easy to remember to take of all your pieces. I know we wear our bangles when at the beach. Not to worry, be sure to follow the jewelry care instructions above.
When not using your pieces, store them in a dry place like an airtight container or Ziplock bag to keep away for moisture.
We do offer a polishing pad to each order to bring back that extra shine to your pieces.
Please note: As these are natural materials, every shell and pearl may vary in size and color